Returned products must be in new, unused and in unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no marks on the item, or any wear on the tags. We do not accept any item with any indication that it was used. In such cases the item will be returned to the purchaser. We are unable to accept returns or exchange on pierced earrings.
If you wish to exchange an item for a different size please return the item to us as above, filling in the relevant section on the returns form. We will ship your alternative size once we have received your returned merchandise. If the alternative size is unavailable we will inform you and credit your card. We do not exchange items for alternative styles. If you would like to try something different we suggest you return the item for a refund and reorder the new item separately.
Returns & Refunds:
All items, including sale items, can be returned for a full refund within 7 days of placing your order, or seven days of receipt of the goods (whichever is the longer). Shipping costs are excluded.
To return goods please fill in the return form enclosed with your order and take your parcel to your nearest post office. Goods are returned to doodie stark at your own expense and risk. We recommend that you send the returns by recorded delivery proof of postage.
Goods should be returned to:
Doodie Stark returns
99 High Street
You will be notified by email once returned goods have been received by us and refund processed.
If there is no returns form with your order please contact us at email@example.com or call +44 (0)1444 482483
Please note that items can only be refunded to the original cardholder.
Faulty items or late returns:
For all faulty items or returns past the 14 return period please contact us on firstname.lastname@example.org or call +44 (0)1444 482483. Monday to Saturday 10am - 5pm for return advice.